Certificate III in Community Services


The community services industry is vital for sustaining and maintaining the wellbeing of communities. Community service workers provide aged, disability care and childcare services as well as welfare, health and support services to assist some of the most vulnerable people in the community.

This qualification helps people secure work in community service, in supporting individuals who are aged or disabled, or in some junior child care roles. It can be also used as a stepping stone to a career in child, aged or disability care, through further studies in various h&h available qualifications with credit transfer.

This in turn may qualify you to work in jobs such as:

– Residential support worker;
– Referral worker;
– Community care worker;
– Client contact;
– Community development worker;
– Welfare support worker; or
– Support worker (community services) and more.

This is a nationally recognised qualification that helps you explore different sectors to find the right career for you. It will develop skills like communicating with clients and collaborating within a team. It also creates a strong pathway to enter higher level courses such at Certificate IV or Diploma.

  • Working safely in health or community services sectors
  • Working and communicating in health or community services
  • Responding to client needs
  • Providing support to aged people and people with disability
  • Providing support in a junior level child care role, for example as an au pair
  • Working with people new to Australia who require community assistance, for example newly arrived migrants
  • Identifying and responding to children and young people at risk

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“I wanted to improve my skills, try new experiences and obtain employment – all of which I have done! The training was interesting, and my teacher was so supportive. I now work at h&h as a casual employee.”

Lama Moussa

Former student, Certificate III in Community Services (part qualifications) CHC32015
“h&h understands my needs and offers great flexibility across different modes of study, enabling me to build my future. I will be completing my Cert III in Community Services once I have completed Cert III in Individual Support.”

Habib Asbati

Current student, Certificate III in Individual Support CHC33015

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