Certificate III in Business

BSB30120

Business training

The business sector is one of the largest growing industries in Australia. Whether you are starting a business or working in a business this qualification provides you with the right skills.

You can choose from a variety of electives that are suited to your workplace or personal interests. Our staff can assist you with your options.

Examples of industries that this course is suitable for include (but not limited to):

  • Business (administration roles)
  • Medical (reception/administration roles)
  • Financial and insurance services roles
  • Telecommunications and IT services roles
  • Customer service roles
  • Client engagement roles

h&h offer these business courses through classroom, distance (home-based with access to one-on-one trainer support at the college), traineeship (work-based training) and Online (digital learning). You can complete this qualification from any state in Australia. You have up to 12 months to complete this course (traineeship timeframes vary, see our staff).

Click here to check your eligibility for funding

We provide you with the skills necessary to navigate an office environment, provide administrative assistance and create professional documents, a Certificate III in Business is essential for your first steps towards a career in business.

Read our student testimonials to see why h&h is the preferred college to study with. 

Our Certificate III in Business is composed of six (6) core units and seven (7) elective units. The units will provide you with introductory knowledge of how to operate within a professional environment including applying critical thinking, working in a team environment and supporting personal wellbeing.

Industry fact – According to the Australian Bureau of Statistics (2020) jobs within the administrative and Support Services sector increased by 4.5% in the financial year of 2019-2020.

List of core and electives:

You are required to chose from one of the four sets of electives listed below.

Core units

BSBCRT311 Apply critical thinking skills in a team environment

BSBPEF201 Support personal wellbeing in the workplace

BSBSUS211 Participate in sustainable work practices

BSBTWK301 Use inclusive work practices

BSBWHS311 Assist with maintaining workplace safety

BSBXCM301 Engage in workplace communication

(1) Business Specialisation Elective Units

BSBTEC202 Use digital technologies to communicate in a work environment

BSBWRT311 Apply critical thinking skills in a team environment

BSBPEF301 Organise personal work priorities

BSBINS309 Maintain business records

BSBOPS305 Process customer complaints

BSBPUR301 Purchase goods and services

BSBXTW301 Work in a team

(2) Business Administration Elective Units

BSBTEC202 Use digital technologies to communicate in a work environment

BSBWRT311 Apply critical thinking skills in a team environment

BSBPEF301 Organise personal work priorities

BSBOPS301 Maintain business resources

BSBFIN301 Process financial transactions

BSBINS202 Handle receipt and dispatch of information

BSBOPS303 Organise schedules

(3) Customer and Client Engagement Elective Units

BSBTEC202 Use digital technologies to communicate in a work environment

BSBWRT311 Apply critical thinking skills in a team environment

BSBPEF301 Organise personal work priorities

SIRXPDK001 Advise on products and services

BSBXDB301 Respond to the service needs of customers and clients with disability

BSBOPS304 Deliver and monitor a service to customers

BSBOPS305 Process customer complaints

(4) Medical Administration Elective Units

BSBTEC202 Use digital technologies to communicate in a work environment

BSBWRT311 Apply critical thinking skills in a team environment

BSBPEF301 Organise personal work priorities

BSBMED304 Assist in controlling stocks and supplies

BSBMED301 Interpret and apply medical terminology appropriately

BSBMED303 Maintain patient records

BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

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For more information on the training package requirements for this qualification

https://training.gov.au/Training/Details/BSB30120

(1) https://www.abs.gov.au/statistics/economy/business-indicators/counts-australian-businesses-including-entries-and-exits/latest-release#industry

How h&h can help you achieve your goals

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Testimonials

“I’m doing my Certificate III in Business and it has been the best experience with the most amazing trainer! Highly recommended!”“I’m doing my Certificate III in Business and it has been the best experience with the most amazing trainer! Highly recommended!”

Kaitlin Dowie

Student, Certificate III in Business BSB30115
“This is a highly educated faculty with staff that guided me to achieve my dreams. I can’t thank them enough for all the support I have received."

Aarti Pandher

Former student, Certificate III in Business BSB30115

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