Helping others is a reward all on its own. Getting paid for it is a bonus, according to h&h Accredited Training’s course coordinator Olivia Brettle.

“Working as a carer is special,” says Olivia, who spent six years working in aged care before bringing her industry experience to the college.

“You have to be a caring, sensitive person to work in these areas. A good dose of resilience is also important as the work can be as demanding as it is rewarding.”

Olivia worked as an aged care nurse, starting work the day after she finished high school. She studied and qualified for what is now the CHC33015 Certificate III in Individual Support.

“It’s such fantastic training, helping you to learn the basic needs of how to care for someone. It also helps you break down your own feelings about people with diverse needs and grow as a person,” she says.

h&h taught 51 different classes across individual support in the last year, as demand to work in the caring industry is high.

The Certificate III has seven core units, as well as electives allowing you to specialise in disability care, community care or aged care. The course also allows you to upgrade into the CHC43115 Certificate IV in Disability and the CHC43015 Certificate IV in Ageing Support.

“The electives are interesting for each specialty – we offer the ageing, disability and community support specialisations at h&h so people can choose the path that best fits the lifestyle and career aspirations.”

Successful study of aged care, individual support, disability and community services

Students who do well studying individual support tend to have high levels of commitment and want to work in a career that is flexible and rewarding.

“Students can be tempted to drop out when they see how physically and emotionally demanding a caring career can be, but it’s worth staying with the course as the work is usually flexible, fulfilling and is always in demand,” Olivia says.

“People like aged care because there is always work and you get penalty rates for weekends. Disability and home care are a lot more flexible and can fit in around school hours if you want to work part-time.”

Higher level qualifications such as the Certificate IV offers greater levels of work autonomy, like managing medications and writing care plans.

The Certificate III does require 120 hours of work placement, which is three weeks of full time work five days a week.

“It can be challenging to get work placements at the moment, due to lockdowns, but we are doing our best as a college to support our students through this,” Olivia says.

“Carers develop a close relationship with their resident or client, making them feel comfortable and giving them reassurance,” Olivia says.

“Having them say ‘thank you’ is just the best.”