BSB30115 Certificate III in Business Classroom, Distance and Traineeships

Call H&H today on 02 9682 0100 to find the right course & get your Government funding eligibility options easily over the phone. We help make your experience a positive one and with over 20 years experience you’ll get the right skills to land your dream job without paying big fees.

The Certificate III in Business will provides each student with knowledge and skills required to work in a variety of business administration roles. Students are able to tailor the elective units to best suit their individual requirements. College staff are available to assist with information on each elective.

By completing this qualification, students will be provided with knowledge and practical skills required for working within a business environment. Learn about effective customer service, communication skills, and business procedures.  Students will be able to produce professional business documents, and computer based documents.

This qualification is suitable both as a standalone training course and as preparation for a certificate IV business course or diploma in business. To learn about your suitability for this program and how it will support your goals, contact H&H’s Sydney-based team today.

No previous industry experience is required to gain entry into this qualification.

• Government funding available and plenty of course options
• Our staff speak a variety of languages for additional student support
• H&H has been in operation for over 20 years
• H&H is Nationally recognised so your qualification is valid Australia wide
• H&H is approved for Smart & Skilled Government Funding
• Our students often gain employment from work experience
• Each trainer is industry qualified with years of experience
• We are located within 3 minutes walk of Granville railway station
• Easy weekly payment plans if you are not eligible for Government Funding
• 24 hour turnaround support for all students via email, this includes weekends

Distance Options

Each of our courses are available in distance format. Get in touch today to find out how we can make your study dream a reality with one of these great flexible study options.

Occupational Titles

Occupational titles may include:

• Personal assistant
• Receptionist
• Office manager
• Customer service representative
• Contact centre operator
• Data entry operator/typist
• Marketing officer
• Finance officer / payroll clerk
• Data control officer


Course Content

BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBFLM303 Contribute to effective workplace relationships
BSBFLM305 Support operational plan
BSBFLM306 Provide workplace information and resourcing plans
BSBFLM309 Support continuous improvement systems and processes
BSBFLM311 Support a workplace learning environment
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINN301 Promote innovation in a team environment
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
BSBITU301 Create and use databases
BSBITU302 Create electronic presentations
BSBITU303 Design and produce text documents
BSBITU304 Produce spreadsheets
BSBITU305 Conduct online transactions
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBPRO301 Recommend products and services
BSBPUR301 Purchase goods and services
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an off-site worker
BSBWRT301 Write simple documents

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Recognition of Prior Learning / Credit Transfer 

All students are entitled to apply for Recognition of Prior Learning (RPL) and/or Credit Transfer (CT).  Please ask for a copy of the RPL/CT Application Form should this apply to you.

RPL is an assessment process that assesses an individual’s formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion of a qualification.

CT assesses the initial qualification or unit that an individual is using to claim access to, or the award of credit in, a destination course. The assessment determines the extent to which the client’s initial qualification or unit is equivalent to the required learning outcomes, competency outcomes, or standards in a qualification.

Please note that H&H recognises AQF qualifications and Statements of Attainment issued by other Registered Training Organisation (RTO).


We also offer a large range of short courses including:

Students Say

Hi, my name is Arti. I have landed in this country less than a year ago. And selecting a course has been such a tough decision for me. The journey began with H&H Accredited Training College. Everyone has been so supportive during my Certificate III in Early Childhood Education and Care Course. I have been so nervous at the start but my teacher guided me through all the way. I have a permanent job today and am continuing with my studies, Diploma Course.

I would like to thank H&H Team for facilitating this class and for their continuous enthusiasm and energy.


Hi my name is Douha and I just finished my Diploma in Early Childhood Education and Care and H&H Training. I really had a good time and am enjoying the experience during my studying of the Certificate III and Diploma in ECEC. The Staff and service were helpful and beneficial especially my teacher. She is an amazing teacher, always present when we need her. She supported us in class and during the work experience. I advice every person that wants to study Child care to come and try H&H training.


I have just finished a CHC50113 – Diploma in Early Childhood Education and Care. Having a great teacher made a big difference in my studies. She was professional and knowledgeable and used her experiences and professionalism to help me achieve my studying goals.

I highly recommend H&H Training to achieve your dream course. I will recommend this college to others to get the benefit of a good college and supportive teachers.


I would like to use this opportunity to say thank you to my teacher who is the loveliest person/teacher/supporter in my life. She worked very hard for all of us to go through this process and finish our diploma, as all of us are coming from different cultures and English is our second language. She used her own time to give us more support and help us learn more and be more professional in our job. I worked 15 years in the same industry but I learnt more so much in my Diploma class here.

The college staff were so supportive each step on the way and I was assisted by lovely people, who were always nice and helpful. Thank you for everything. I will recommend this college to others to get the benefit of a good college and supportive teachers.


I learned a lot on how to take care of my baby who is going to come soon.


My English skills especially in listening and understanding have improved a lot by having classes in this college.


I have learnt lots of new information in the childcare field from this college.


I’ve got a lot of new knowledge by studying in this college and made many new friends. I ALSO got a job after I have finished my work placement.